About us
We are India’s preferred post sales service provider for many top rated OEM brands and its customers.
Know all about QCare
QCare is part of QDIGI Services Limited. We at QCare aspire to be largest preferred neutral service provider. We intend to establish relationship based on trust by providing best in class service experience leveraging technology and optimize the operations.
We understand the business needs of OEMs. As the extended arm of these organizations, we assimilate the commitment they have towards their customers. As a complete solution provider with service network, walk-in centres, Warehousing solutions, robust CRM system and call centre we are a one stop destination to all of their business needs. With a reach of service to 16,000+ Pin Codes, we provide service at home. Our understanding of the customer and dealing with both the soft aspects and ticket resolution is a combination that not many other businesses can claim.
As we today foray into providing solutions directly to consumers, our extended protection plans either in the form of extended warranties or protection from damages not covered in the manufacturing warranty provide peace of mind to our customers. These repairs cost upto 60% of the device price and could be a significant burden for the customer. At a marginal cost of the same, we provide assurance and protection from hassles.
What We Offer?
Service @ Home
We provide all services that you would want to deliver at the home of the customer:
Our team provides reach of 16,000+ pin codes to deliver these services in a timely manner.
Walk-in Repair Centers
We operate a network of about 700+ service centers pan India. We have the capability to deliver an experience as ideally envisioned by you.
Our service centers are easily accessible and are staffed with technicians who are experts in handing customer queries and complaints. We have also been able to transform many of our service centers into revenue generating touch point with sales of accessories and extended warranty like products for our OEM partners.
Warehousing Services
The backbone to a good service network in a logistics and warehousing solution that delivers spares to all the service centers. We have capabilities to manage an efficient warehousing system and reliable logistics solutions to ensure we are able to create the backbone for the right delivery on customer experience.
Contact Centre
An end to end service involves owning the first interaction with the customer. We understand the importance of offering a full-fledged operation for you. Towards the same goal, we also offer the opportunity to set up a reliable contact centre that would serve as the first point of contact for all your customers. We have a high quality contact centre that handles communication across different channels: Voice, Whatsapp, e-mail, social media and your websites.
Extended Warranty and Total Protection Plans
QCare extends the manufacturer’s warranty. That means, if your device face a malfunction or breakdown issue, we will repair or replace it for you if it is under the warranty plan. We bear all the costs required to repair and fix your device.
QCare offers extended warranty coverage for Televisions, Mobile, Laptops, Tablets, Air Conditioners, Washing Machines, and Small Appliances. When you purchase device/appliance, you can opt for QCare extended warranty plans on Amazon.in, also you can purchase the plan from our website directly.
QCare offers a completely cash-less experience. There are no hidden fees or charges.
QCare is powered by our free Pick-up and Drop service. When your device fails during the term of the extended warranty, it will get picked up, repaired, and then get returned to you.
QCare offers a hassle-free claims process for customers.
Plan is offered to you by QDIGI Services Ltd., a company with 700+ brand authorized service centres. Our service expertise would translate into a good repair experience for you.
Our office locations
Corporate office address
QDigi Services Limited
2’nd Floor, A-19 Sector 59, Noida 201301.
Email: connect@digicare.com Phone: 18005721144
Registered office address
QDigi Services Limited
B-1/I-1, 1’st Floor Mohan Cooperative Industrial Estate, New Delhi 110044
Email: connect@digicare.com Phone: 18005721144
