After Sales Service Partners – End to End
We are the trusted partner for after-sales requirements
We understand the business needs of OEMs. As the extended arm of these organizations, we assimilate the commitment they have towards their customers. As a complete solution provider with service network, walk-in centres, Warehousing solutions, robust CRM system and call centre we are a one stop destination to all of their business needs. With a reach of service to 16,000+ Pin Codes, we provide service at home. Our understanding of the customer and dealing with both the soft aspects and ticket resolution is a combination that not many other businesses can claim.
What We Offer?
Service @ Home
We provide all services that you would want to deliver at the home of the customer:
Our team provides reach of 16,000+ pin codes to deliver these services in a timely manner.
Walk-in Repair Centers
We operate a network of about 700+ service centers pan India. We have the capability to deliver an experience as ideally envisioned by you.
Our service centers are easily accessible and are staffed with technicians who are experts in handing customer queries and complaints. We have also been able to transform many of our service centers into revenue generating touch point with sales of accessories and extended warranty like products for our OEM partners.
Warehousing Services
The backbone to a good service network in a logistics and warehousing solution that delivers spares to all the service centers. We have capabilities to manage an efficient warehousing system and reliable logistics solutions to ensure we are able to create the backbone for the right delivery on customer experience.
Contact Centre
An end to end service involves owning the first interaction with the customer. We understand the importance of offering a full-fledged operation for you. Towards the same goal, we also offer the opportunity to set up a reliable contact centre that would serve as the first point of contact for all your customers. We have a high quality contact centre that handles communication across different channels: Voice, Whatsapp, e-mail, social media and your websites.
