Privacy Policy

The Company Qdigi Services Limited (“We”/”Our”/”Us”) is committed to protecting the privacy of the user(s) (“You” / “Your”) on the website https://qcareindia.com/ and/or the App (“Website”).

Scope of the Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use Our services. While using Our services, We may ask You to provide Us with certain personal information that can be used to contact You or identify You and certain non-personal information for making transactions and other relevant purpose. This Privacy Policy sets forth the collection of Your information, usage policies and practices that apply to this Website. This Privacy Policy applies to Your use of the Website but does not apply to any third-party website(s) that may be linked to the Website.

The term ”personal information” means information that You provide to us which personally identifies You to be contacted or identified, such as Your name, phone number, email address, and any other data that is combined to such information.

By using the Website, You agree to the collection, use and disclosure of Your information and agree to be bound by terms of this Privacy Policy. If You do not agree with these terms, do not use this Website.

Collection of Information

We may collect the following information from You:

Name; Date of Birth; Email ID; Address; Contact No.; Identity proof document; Bank/debit card/ credit card/payment related information

We collect the information related to the details of services provided to You; Your service request order details; device details; date and time of services provided; service fee; mode of payment and transaction history

We may also collect information such as Your device type, Your browser type, operating system, IP address, location timestamp information. We use this type of information to administer the provision of services and to provide the services to You. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics to measure interest in and use of Our various services.

Use of Information

We use commercially reasonable efforts to ensure that the collection of personal information which is necessary to fulfil the purposes for which the information is collected. If we use Your information in a manner different than the purpose for which it is collected, then we will ask You for Your consent prior to such use.

We use the information We gather on the web site for the purposes of providing Our services, responding to Your queries; operating and improving Our services, and delivering the products and services that You choose to be provided. We also use information for Our legitimate interests, namely, to operate our services, to contact and communicate with You, to analyze, improve and optimize Our services.

Disclosure of Information

We may disclose Your personal information with third parties to provide You Our services, facilitate creation of accounts, provide necessary customer support, to provide specific services. These third parties are required to use Your personal information to provide the services requested by You.

We may disclose Your personal information with our parent company, subsidiaries, affiliates, joint ventures, or other companies under a common control (collectively, “Affiliates”) that we may have now or in the future. If any other company acquires our company, that company will possess Your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

We may disclose Your personal information to third parties in a good faith believing that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply Our Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public.

Accuracy of Information

We wish to ensure Your personal information is complete, accurate and up to date which You can update from time to time by writing to Us at contact@quesscare.com

Data Retention

We retain the Personal Data Personal Data until it is necessary to fulfil the Purposes stated in this Privacy Policy. We retain Your Personal information for as long as Your association with Us is live and active or as may be required to provide You the services. We also retain Your personal information to comply with Our legal obligations, resolve disputes, and enforce our agreements and this Privacy Policy.

Your right to know Your personal information that We retain about You

You can know the personal information You have provided or that We have collected while providing Our services to You by writing us at contact@quesscare.com

Revocation of Your consent to this Privacy Policy

You may revoke Your consent to this Privacy Policy by writing to Us at contact@quesscare.com We may disable You from getting further communication from Us provided You are not having any pending transaction or continuing relationship with Us. The revocation is subject to exercising our rights with respect to (a) take action regarding suspected illegal activities; (b) enforce or apply this Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public.

Security

We have technical and organizational measures to secure Your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that third parties who have been disclosed Your information for providing You the services will not use Your personal information for improper purposes.

Children

We do not collect information about children. children should get their parent’s consent before giving out their personal information.

Grievance Redressal

In case You have any concerns and/or grievances in relation to the processing of Your Personal information, please send Your communication via e-mail to legalsupport@quesscorp.com

Effect and Changes

This Privacy Policy applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of Your personal information by Us. We may revise this Privacy Policy from time to time without any prior notice. Your continued use of the Website and/or Our Website services shall constitute Your acknowledgement and acceptance to such changes.